How AI Optimized Operational Reporting for a Digital Infrastructure Leader

Companies managing a high volume of field interventions face a major challenge: centralizing, analyzing, and efficiently utilizing the collected data. Manual reporting is often time-consuming, prone to errors, and slows decision-making. With artificial intelligence, it is now possible to automate this process, improving the accuracy of reports and optimizing team efficiency.

Project Context

Our client, a leader in digital infrastructure, faced several challenges:

  • A high volume of data: Hundreds of field interventions per day.
  • Inefficient manual reporting: Data entry and processing were lengthy and error-prone.
  • Translation and reformulation needs: Ensuring report clarity for different teams.

Automating reporting became essential to improve the quality and speed of data utilization.

Challenges of Manual Reporting

Manually handling field reports presents several difficulties:

  1. Significant data entry time: Technicians spent a considerable amount of time writing reports.
  2. Errors and inconsistencies: Manual reporting led to omissions or discrepancies in data.
  3. Delayed availability of information: Reports had to be validated and processed before they could be used.

Artificial intelligence automates these tasks while ensuring greater data reliability.

The AI Solution Implemented

We deployed an AI-driven solution in three key steps:

1. Automated Translation and Reformulation of Field Notes

AI analyzes technicians' reports and reformulates the information to make it clear and actionable.

2. Integration with ServiceNow

With real-time synchronization, reports are automatically integrated into ServiceNow, eliminating manual data entry.

3. Workflow Optimization

Reports are immediately available to relevant teams, facilitating decision-making and optimizing interventions.

Results Achieved

Automating reporting generated immediate benefits:

  • Significant reduction in report writing time: Technicians spent less time on administrative tasks.
  • Improved data quality: Standardized and more accurate information.
  • Resource optimization: Better data utilization to enhance field interventions.

Why Use AI for Field Reporting?

Artificial intelligence brings major advantages to field report management:

  • Automation of repetitive tasks: Saves time and eliminates human errors.
  • Data accessibility and centralization: Information is stored and accessible in real-time.
  • Better data utilization: Decisions can be made more quickly and accurately.

Conclusion

Thanks to AI, our client transformed a labor-intensive manual process into an automated and efficient solution. Enhancing operational reporting allows for better field intervention management and more effective use of collected data.

Would you like to optimize your field reporting with AI? Contact us to learn how we can support your digital transformation!

→ Talk to an AI expert today

Enrich Your Data

Cleaned, classified, and enriched data powered by AI.

En savoir plus

Analyze Your Data

Actionable and relevant insights generated by AI.

En savoir plus

Boost your marketing

Optimize campaigns and cut costs with AI.

En savoir plus
Ils nous font confiance
Recognized for its advanced expertise, Strat37 offers integrated services in AI, data management, automation and specialized training in these areas.Strat37 stands out as a cutting-edge agency dedicated to AI, data management, automation and specialized artificial intelligence training.Optimisation des données d’entreprise grâce aux solutions IA sur mesure de Strat37With a particular focus on AI, data, automation and training, Strat37 is positioned as a leader in its field.Agence IA spécialisée en automatisation intelligente. Libérez le potentiel de vos données avec nos solutions d'IA avancées et évolutives.Customized AI solutions for SMEs and large companies. Our agency transforms your challenges into opportunities thanks to artificial intelligence.Création de dashboards IA personnalisés pour une analyse de données avancée avec Strat37Strat37 propose des sessions de formation IA pour booster les compétences des équipesStrat37 excels as an innovative agency in the areas of AI, data management, automation, and artificial intelligence training.AI experts at the heart of your digital transformation. Agency specialized in efficient and scalable artificial intelligence solutions.Bring your AI projects to life. Our agency designs and implements artificial intelligence solutions adapted to your unique goals.Formation sur mesure pour comprendre et utiliser les outils IA dans votre entrepriseFormation sur l’intelligence artificielle pour les entreprises avec Strat37Strat37 stands out as an agency of excellence specializing in AI, data, automation and training, offering cutting-edge solutions to its clients.Sensibilisation à l’IA pour les équipes commerciales et marketing avec Strat37Accompagnement stratégique en IA pour former vos équipes aux nouvelles technologiesPartenaire exploitant les dashboards IA personnalisés de Strat37Strat37, partenaire de Sistema Strategy, agence spécialisée en IA et Data pour des insights actionnables basés sur des faits.Strat37 propose des solutions IA pour l’enrichissement et la fiabilisation des donnéesStrat37, partenaire de la French Tech, spécialisé en IA et Data pour des insights actionnables.Strat37, partenaire de Microsoft for Startups Founders Hub, spécialisé en IA et Data pour des insights actionnables.