Personalization takes on a new dimension in the world of artificial intelligences Generative, and Microsoft responded to this trend by unveiling Copilot Studio at its Ignite Conference. This revolutionary tool allows customers to adapt their virtual assistant according to their specific needs, offering unparalleled flexibility in the development of chatbots.
Businesses are increasingly looking for solutions that go beyond pre-established functionalities, and Jason Wong of Gartner points out that Copilot Studio is meeting this growing demand. By using the capabilities of Microsoft Power Virtual Agents, this tool goes beyond a simple low-code chatbot builder, offering a real solid development tool, complementary to Power Apps and Power Automate.
Copilot Studio is distinguished by its ability to integrate a variety of data sources thanks to its 1,000 prebuilt connectors, covering applications such as SAP, Workday, ServiceNow, and even OpenAI GPts. This extended connectivity allows businesses to confidently integrate their sensitive data for generative artificial intelligence use cases.
Creating custom connectors and accessing internal data: Customers are not limited to pre-existing connectors, as they can also create their own custom connectors for any data source. Copilot Studio extends the functionality of Copilot by allowing employees to access relevant company data during their interactions with the assistant. Internal functions such as legal services, human resources, and IT support thus become accessible through the AI assistant.
Copilot Studio offers a multitude of possibilities to personalize interactions with employees. Customized answers to questions about parental leave or remaining vacation days can be created through a graphical interface or natural language commands. Businesses can also create their own custom Copilot to meet specific needs, dramatically reducing the time needed to create an assistant based on generative AI.
Ease of development with natural language: Custom dialog design becomes more accessible with Copilot Studio, eliminating the need for developers to form their own natural language model. Jared Spataro from Microsoft points out that natural language can now be used to describe intentions, and with the help of Copilot Studio, building and iterating conversation design becomes more effective.
With Copilot Studio, Microsoft is opening up new perspectives in the field of Customizing Virtual Assistants. Businesses can now create bespoke assistants more quickly and effectively, meeting the growing demands for personalization in the field of generative artificial intelligence. Copilot Studio is an essential tool for those looking to push the boundaries of virtual assistant personalization.
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