Insurance

Developing AI-powered RAG chatbots

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Case study:

Strat37 tackled a significant technical challenge for an insurance industry leader by developing a Retrieval-Augmented Generation (RAG) platform. This innovative solution facilitates the extraction of specific information from an extensive library of market studies. Leveraging cutting-edge OCR and AI algorithms, our platform enables precise location of user-requested data, ensuring increased efficiency with real-time updates and guaranteed accuracy.

Challenge:

The client needed to facilitate access and search for specific information within a large market research library for their customers.

Solution:

Strat37 developed a sophisticated Retrieval-Augmented Generation (RAG) solution. This innovative system integrates:

  1. Cutting-edge OCR technology
  2. Advanced AI algorithms

The platform efficiently searches for and locates specific information in response to user queries, such as "How many French people have a green book?"

Implementation:

The solution was implemented through three key steps:

  1. OCR and Vectorization: Conversion of PDF market studies into searchable texts.
  2. Prompt Engineering: System training for interpreting questions and generating accurate queries.
  3. User Integration: Development of a user-friendly interface for interaction with the RAG chat.

Benefits:

The RAG platform delivers several significant advantages:

  1. Real-time Updates: Continuous database updates ensure the most current information.
  2. Data Accuracy: Programmed to avoid "hallucinations," the RAG chat only extracts verifiable data from existing documents.
  3. Improved Efficiency: Immediate access to relevant data optimizes time and effort for information seekers.
  4. Enhanced Customer Experience: Quick and accurate responses improve customer engagement and satisfaction.

Impact:

Strat37's RAG solution has transformed the utilization of market research, making it:

Our client is now positioned not only as an information provider but as a technology leader, offering a cutting-edge user experience powered by artificial intelligence.

This case study demonstrates Strat37's expertise in developing advanced AI solutions that address complex information management challenges, showcasing our ability to deliver innovative platforms that transform how businesses interact with and utilize their data resources.